Measure customer satisfaction in style with a personal and engaging video feedback form.
This feedback survey template starts with an NPS® answer type to collect a feedback score from your customers.
You can use conditional logic to send respondents down different paths depending on the score they chose. That means you can ask them for deeper feedback via video, audio, or text.
Close it out by thanking respondents for their feedback and asking them if they’d be happy leaving their contact details so you can follow up with them later.
The NPS® answer type is available on all our paid plans. If you want to use this handy feature to get customer feedback, you'll need to upgrade your account. You can of course sign up for free using this template and give it a spin before you decide.